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How Citigroup Tackled a Global Network Overhaul in One Year

As the financial crisis unfolded in 2007, executives at Citigroup, an $80.2 billion company, announced a far-reaching restructuring that included cutting some 17,000 jobs, aiming to trim $2.6 billion...

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Lessons in successful BPM from Lincoln Trust

When ballooning costs and chaotic workflows send projects spiraling out of control, IT often gets called to put out the fire. But to execute successful business process management, a CIO must not only...

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Globalisation: Choosing technology that fits your market

Aegon Religare wants to grow its insurance sales in tandem with the salaries of a burgeoning middle class in India. The fastest way to do it, company executives determined last year, would be to sell...

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How one CIO cured his info glut woes

Herbalife, a $2.3 billion company that markets nutrition, weight-management and personal-care products to 2 million global distributors, made key changes in its sales strategy over the last year that...

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Social BPM Adds Value for Enterprises and Employees

The next generation of employees expects your business processes to be collaborative. However, don't adopt business process management for just them, though. Move to BPM for your bottom line.

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How to Use BPM to Improve Customer Experience

A Gartner analyst speaking at the firm's business process management summit explains how BPM technologies can be used to bring more success to your enterprise by improving customer experience.

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Giving Enterprise Software a Social Makeover Attracts Users

When it comes to developing enterprise applications, organizations are increasingly realizing that user experience is as important as functionality. In response, vendors are taking a more agile...

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How CPQ Systems Boost Sales Automation and CRM

Configure, price and quote systems are designed to speed up and automate the sales cycle--all in the name of improving customer relationship management. CPQ systems can be complex, but the firms who...

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Business Process Management Provides Agility in Lean Times

When financial times are tough, the capability to streamline business processes, improve efficiency and achieve agility would appeal to any company. That's why firms today are increasingly finding new...

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Red Hat Extends JBoss with Open Source BPM

Red Hat is extending JBoss up the middleware stack with a new business process management suite that gives organizations advanced decision and process automation capabilities.

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